FAQS

WHERE DO YOU SHIP?
HOW LONG?

We ship Australia wide! We do not offer International shipping at the moment. 

Orders are sent via Australia Post. Once dispatched, it will take 3-5 business days with standard postage and 1-3 business days with express postage. There are delivery delays however with Covid-19 lockdowns.

Your candles will be dispatched within 3 business days.

DO YOU ACCEPT RETURNS OR EXCHANGES?

We do not offer returns/exchanges for change of mind items. Please see our policy here for more information.

If there is an issue with your order please contact us at femmeinfernoau@gmail.com

WHAT IS YOUR WAX MADE FROM?

We use soy wax for all our products, blended with a vegetable base to keep it strong enough to hold its shape as a pillar. 

HOW OFTEN DO YOU RESTOCK?

Our candles are made to order, so our products are always available for you to purchase. Our production time is 1-3 days for all orders.

DO YOU OFFER WHOLESALE?

Wholesale is available, feel free to email us below and tell us about you and your business. We also offer custom work for brands/gifting.

WHERE ELSE CAN I FIND YOU?

Keep an eye out for us around various markets in Sydney! We will keep you posted on our locations.
Femme Inferno are open to wholesale opportunities - please reach out to us.

If you have any feedback, if we missed a question, or if you just want to say howdy, contact us below!

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AUS WIDE FREE STANDARD SHIPPING OVER $70

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