SHIPPING & REFUNDS

Shipping - Domestic

All orders are sent via Australia Post. Once dispatched, they will be delivered within 3-5 business days with standard postage and 1-3 days with express. It is sent from Sydney, Australia. Your candles will be dispatched within 3 business days.

At this time we do not offer international shipping, however will be coming in the future.

Due to Covid-19, delivery delays are expected.

Refund/Exchange Policy

We do not provide refunds/exchanges for change of mind items.

Our candles are handmade with natural soy wax, therefore some imperfections may form but do not alter the performance of the candle. In this instance we do not refund for these visual imperfections. Care and quality control measures are taken to ensure you are sent a candle of high standard.

For items damaged in the shipping process, you have up to 7 days to contact us and provide an image of the damage.

In some cases, a partial refund may be issued. 

Shipping fees are non-refundable.


 

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AUS WIDE FREE STANDARD SHIPPING OVER $70

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